Shipping

Introduction

This page provides details about how products are shipped, delivery times, shipping fees, and what customers can expect after placing an order. All shipping and delivery policies are designed to ensure transparency and customer satisfaction.

Shipment Processing Time

  • Orders are processed within 1-3 business days after placing the order, excluding weekends and holidays.
  • During busy periods (such as holidays or sales), processing time may be extended.
  • Customers will receive an email notification once the order has been shipped, including tracking details.

Shipping Methods and Delivery Time

  • Standard, expedited, and overnight shipping options are available.

  • Standard shipping typically takes 5-7 business days, while expedited shipping is 2-3 business days.

  • International shipping is available, with delivery times and costs varying by destination.

  • Delivery times shown during checkout are estimates and can be affected by holidays or weather disruptions.

Shipping Rates

  • Shipping costs are calculated at checkout based on order weight, dimensions, and destination.

  • Free shipping is available for orders above a specified amount, if applicable.

  • Customers will see all shipping fees before finalizing their order.

Shipment Tracking

  • Once an order is shipped, a tracking number will be provided by email.

  • Orders can be tracked directly via the carrier's tracking website.

Shipping Restrictions

  • Some products may not be shipped to certain locations due to legal or logistical restrictions; restricted areas are listed on this page.

  • Orders cannot be delivered to P.O. boxes or APO/FPO addresses unless specified.

Damaged, Lost, or Late Shipments

  • If an order arrives damaged, contact customer support within 7 days, providing photos of the damage.

  • For lost packages, tracking information should be checked first; if unresolved, contact customer support for assistance.

  • Delays caused by the carrier (weather, strikes, etc.) are communicated promptly.

Customs, Duties, and Taxes (For International Orders)

  • International shipments may require payment of customs duties, import taxes, or other fees upon delivery; these are the customer’s responsibility.

  • Shipping charges do not include customs fees, and all such costs are paid by the recipient as required.

Contact Information

  • For shipping-related questions or support, reach out via email: [Your email here] or phone: [Your phone number here].

Link to Related Policies

  • For returns, cancellations, and refunds, see our Return & Refund Policy page.